FAQs
Answers before you take off.
A few practical answers about searching, booking, ticketing, and getting help.
Search for a route, choose an offer, enter the traveller details, review the quoted price, and complete payment. Your booking page will show the order reference and PNR once the supplier confirms the reservation.
A confirmed reservation and a ticket are separate. International tickets are issued offline by the supplier. Domestic automatic ticketing depends on the supplier account being enabled for it.
A PNR is the airline record locator for your reservation. Keep it available when you contact us or the airline.
Open the booking details page while signed in and choose Cancel when available. Cancellation and refund outcomes depend on the supplier rules and payment status.
Email info@ufeja.ng with your booking reference, PNR, and a short description of the issue.